Welcome to the Inbox Waalaxy FAQ!
Inbox Waalaxy is a “CRM messenger” that grafts onto LinkedIn, to save you considerable time in the day-to-day management of your LinkedIn messages, while bringing you additional features. 😜
LinkedIn messaging, only better 🔥
With dozens of conversations passing through this tool every day, it’s only natural to ask: How does it work? Is there a risk of being banned? How is my data managed?
At Waalaxy, we like transparency. So, we explain everything in this article. 🔥
How does the Waalaxy Inbox work technically?
Inbox Waalaxy is a feature directly integrated into your Waalaxy Interface.
It recreates a messaging interface, integrating other functionalities, all grafted onto LinkedIn.
Mmmh… I don’t think that’s clear. Let’s go back to the basics.
A website is divided into two parts. A client part and a server part.
👩💻 The client part: this is where you are, on your computer. It’s the user interface.
👨💻 The server part is at LinkedIn.
When you send a message on LinkedIn, the client part sends a request with certain information to the server part at LinkedIn, which will process this request.
Inbox Waalaxy replaces the client part of LinkedIn, sending the same requests as the latter, but from a different interface.
The LinkedIn server will receive the same information and will be unable to tell the difference. As far as it’s concerned, you’ve clicked on a button from LinkedIn.
Inbox Waalaxy will then add various additional functionalities to LinkedIn messaging: saved messages, tags, automatic reminders… which are managed on our side.
Is my LinkedIn account at risk?
Of course not.
If you use Waalaxy, you know that we take the security of your LinkedIn account very seriously.
Here again, there’s no risk. Not even automated behavior. For LinkedIn, you use classic messaging. They can’t tell the difference.
❌ I’ve been told that LinkedIn systematically detects the use of extensions! ❌
You may not know it, but LinkedIn has a piece of code that allows them to detect the presence of extensions prohibited by their TOS.
- Firstly: None of our tools are on this list of prohibited extensions today. 😁
- Second: We know very well how this script works and we know how to intercept it. Instead, we send a request to the LinkedIn server saying that “all is well and nothing has been detected”.
- Thirdly: While tools like Waalaxy might one day make this list, Inbox Waalaxy is a tool that adds value to all LinkedIn users. So there’s really no reason for them to want to ban this tool – on the contrary.
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Inbox Waalaxy FAQ
Do I need to keep a LinkedIn tab open?
Yes and No.
Yes, so that Inbox Waalaxy can retrieve the data linked to your LinkedIn account (your connections, for example), enabling us to send requests with your account without LinkedIn being aware of it. You must open a LinkedIn tab when you first launch the tool.
After that… no need 😄 It’s all done in the background!
How is my data managed?
Data management makes the tool as useful as possible.
- Memos, tags and recorded messages are saved so you don’t have to keep redoing them.
- Information on your prospects is saved and synchronized with your CRM.
- Your conversations are stored so you never lose any customer data.
- The number of unread messages is also recorded for updating.
We’ve also decided to store conversations with the last message to make the user experience more pleasant → this creates faster loading and the ability to make filters in conversations. 😁
In short, anything to make your life easier.
How to buy the Waalaxy Inbox?
There are 2 ways to access the checkout, you can go to the price page and select Inbox Waalaxy, or you can go to your Waalaxy app and select Inbox Waalaxy in the search bar on the left.
If you already have a Waalaxy account, you can add it as an additional option. If not, the link will take you to the Chrome Store to download Waalaxy, then, from there, you can add Waalaxy Inbox. 😁
To activate it, go here. 🤙
Do I need a Waalaxy subscription to access Inbox?
As the Waalaxy Inbox has been designed as a product in its own right, you don’t need a Waalaxy subscription, you can subscribe to the Inbox only 👌.
How do I add tags with the Waalaxy Inbox?
How do I create saved replies?
How do I add reminders with Waalaxy Inbox?
How do I program messages?
What are the keyboard shortcuts on Inbox Waalaxy?
There are several keyboard shortcuts to make your life easier:
- #️⃣: to insert a saved reply.
- Ctrl (or Cmd) + ️: to send a message.
- Ctrl (or Cmd) + ⬆️ / ⬇️: to browse the conversation list.
- Ctrl (or Cmd) + ⬅️ / ➡️: to return to the last conversation displayed. This shortcut works in the same way as “Return to previous page”, and is therefore useful when you’re not dealing with conversations in order.
Any other questions to add to the Inbox Waalaxy FAQ ? Ask them in the chat. 😘
