Are you the type of person who thinks, “Oh no not another commercial email “? Don’t panic 😱, today we’re going to teach you how to make killer commercial emails! Get ready to be inspired by the salesemail templates.
On the programme for this article:
➡️ What is a sales email?
➡️ 29 examples of sales emails.
➡️How to write an effective sales email?
➡️What elements should be included in a sales email?
➡️What is the ideal tone for a sales email?
Let’s go, kids 👇 !
What is a sales email?
To begin with, a commercial email is an electronic message sent by a company to potential or existing customers with the aim of promoting its products, services or special offers. It is a direct marketing tool. It is effective because it allows companies to communicate directly with their target audience 🎯. It can be BtoB or BtoC.
The content of a commercial email must be attractive 🧲, persuasive and informative. That’s how you’ll get new customers. It needs to capture the recipient’s attention right from the start. And that’s done with a catchy headline. The body of the email should highlight the advantages of the product ✅ or service offered, emphasising what makes it unique and demonstrating its added value for the customer.
A successful sales email generally includes a call to action. This should be clear and inciting, inviting the recipient to carry out a specific action. This could be to buy 💰 a product, register for an event or request more information.
Personalisation 💓 is an essential element of an effective commercial email. By using the recipient’s data and preferences, the company can create a more relevant message. This will increase the chances of conversion.
It is important to comply with data protection rules and obtain the recipient’s consent before sending a commercial email. In addition, it is essential to offer the possibility of unsubscribing easily in order to respect the confidentiality of recipients and comply with e-mail marketing regulations.
Commercial email: 30 examples
We don’t have time to dwell on other trivia, so it’s time to give you 29 templates to use over and over again at your convenience. Don’t worry, you’ll have information each time on when to use the sales email 👍.
#1 Launching a new product or service
Subject : Discover our latest innovation! [Product name] now available
Hello,
We’re delighted to announce the launch of our latest revolutionary baby: [Product name]. We’re so excited to share this innovation with you.
This product has been designed to meet your specific needs and offer you an unrivalled experience. We’re confident it will add real value to your [Specify relevant area].
What are you waiting for? 😁 Don’t miss the chance to be among the first to benefit from this exceptional innovation!
[Insert call to action].
We’ve prepared a special launch offer for our loyal customers. For a limited time ⏳, you can get a discount of [X%] on [Name of product / service]. Use the promo code [My super promo code] at checkout to take advantage.
See you soon!
The [Company name] team.
Of course, don’t hesitate to adapt the tone to suit your communication. Here, we’ve decided to be on first-name terms with the customer, but you can do things differently.
#2 Special offers for birthdays or special events
Subject : Happy birthday! Enjoy this special moment!
Dear [recipient’s first name],
On this special day, we want to celebrate you! We have prepared an exclusive offer for you in honour of your birthday.
The [Name of your company] team would like to wish you a very happy birthday.
Our gift to you is a surprise gift and a 10% discount on our website [name of website] with the following code [Promotional code]. It is valid for one month from your birthday.
Enjoy ♥,
The [Company name] team
Here’s an example of a well-known company 👇.
#3 Advertise a limited-time promotion
Subject : Don’t miss our exclusive promotion! -X% off selected items for 48 hours!
[Name of recipient],
We’re delighted to present you with our special 48-hour offer! You will have the opportunity to benefit from a discount of X% on this selection of items [link to your page].
Please note that this offer is limited and will only last for 48 hours, so don’t delay.
Don’t hesitate to contact our team if you have any questions, we’re here to help you at any time.
The [Company name] team
#4 Solicit satisfied customer reviews and testimonials
Subject : Share your experience 💡
Dear [Name of recipient],
We place great importance on customer satisfaction and feedback. Your satisfaction is our top priority, and we want to hear what you think about your experience with us.
You can help us improve our products/services by sharing your opinion. Whether you have recently made a purchase or used our services, your feedback is essential.
Your testimonial can make a difference and help other shoppers make the right decisions.
To submit your review, simply click on the link below:
[Insert your link to the reviews page or dedicated platform].
We sincerely appreciate your comments and take every feedback into account to keep improving our products/services.
As a token of our appreciation, we are offering you 5% off your next purchase from us, which will be sent to you once your review has been posted.
Thank you for your trust, we look forward to hearing from you.
We look forward to hearing from you,
#5 Send invitations to events or webinars
Subject : You are invited to our exclusive event / special webinar 🤩
[Name and surname of recipient],
We are pleased to invite you to our exclusive special event:[Title of event or webinar].
[Insert a brief description of the event or webinar, highlighting the topics that will be covered, the speakers, the benefits of taking part…].
This event represents a unique opportunity to immerse yourself in [theme of the event or webinar] and benefit from the knowledge and advice of experts in the field.
Here are the event details 👇 :
Date: 00/00/00
Time: 14.00 – 17.30
Venue: [Put physical address or link to platform]
The speakers present will be:
[Insert list of speakers]
Don’t miss this unique opportunity to learn, discover new perspectives and connect with other industry professionals.
We hope to count you among the attendees 😁.
[Company name]
#6 Reward loyal customers with discounts
Subject: Your loyalty rewarded
[First name of recipient],
As a valued and loyal customer of [company name], we would like to thank you for your continued support. It is thanks to customers like you that we can continue to grow and offer high quality products/services.
To reward you for your loyalty, we are pleased to offer you [X%] off your next purchase.
[Insert a brief description of the terms and conditions of the discount, e.g. validity period, eligible products/services, etc.].
Use promo code [Promo code] at checkout to take advantage of this exclusive discount.
We are grateful for the trust you place in us and are committed to continuing to offer you the best possible service.
[Insert your call to action].
Yours sincerely
The [Your company] team
#7 Announce product updates or improvements
Subject : The latest advances in [Product name]
[Customer first name],
We are constantly striving to improve our products/services to provide you with an exceptional experience. We are therefore delighted to present you with the latest developments on [Product name].
We’ve listened to your feedback and worked hard to make significant improvements. These advances have been designed to give you an even smoother, more intuitive and more efficient experience.
Key enhancements include:
[Insert first enhancement].
[Insert enhancement 2]…
These enhancements reflect our commitment to innovation and our desire to offer you the best product/service on the market.
Test it without hesitation: [Put your CTA here].
The [Company] team
#8 Informing customers about new products
Subject: Your new range is here!
[First name],
The whole team at [Company name] wanted to tell you how hard we’ve worked! We’ve listened to all our customers’ requests and we’ve come to one conclusion: [New product/new service] is here!
[Insert image of your new product and a call to action].
Frankly, it’s worth the diversions.
#9 Launch a sponsorship programme
Subject : A small reward to share…
[First name],
We’re delighted to count you among our loyal customers 💖. We thought you might want to tell others about us: your friends, your family, the whole world. If that’s the case, we’d like to give you a little helping hand. How about 70% off your next order for you and 50% for the person you’re sponsoring?
It’s very simple: tell your friend to enter the code [Promo Code] at checkout. Easy, isn’t it?
[Call to action with the promo code]
And we’re happy to make you happy 😉.
The team.
#10 Send abandoned basket reminders to encourage purchase
Subject : Oops, you seem to have forgotten something 👀
Hello [First name],
We noticed you’d started shopping and then … Nothing happened 🙁. We tried to understand what could have gone wrong:
A raccoon crunched your power line 🦝.
Your partner forbade you to make that compulsive purchase 💔.
You forgot you had products in your basket.
You’ve had a problem…
If you find yourself in the last case, don’t hesitate to contact us so that we can help you.
[Insert call to action]
The [Name of your company] team.
In this example, we add a little humour to get our customer or future customer to take action.
#11 Offer complementary products based on previous purchases
Subject : Following your visit…
[First name],
Following your visit, we’ve made a selection just for you.
[Insert images of products / services that might interest your lead with your call to action].
[Company]
You don’t need to write a lengthy email to pass on information, you can keep only the essentials.
#12 Sales email example: Announcing a seasonal sale
Subject : Your summer sales ☀️
It’s the hottest time of the year, and to help you cool off, we’re offering [Product name]. Make the most of it, they’re only available from 20 June to 1 August!
[Insert CTA]
[Insert images of your products/services]
The [Company] team.
#13 Sales mail example: Share case studies or testimonials
Subject : Jean-Pierre has it all figured out…
[First name],
We have confidence in what we sell. We value transparency and authenticity, and our customers appreciate this.
[Insert link to customer reviews].
We’ll let you find out for yourself.
Lots of love 🫶
#14 Spread the word about events or trade shows you attend
Subject : The [Trade show name]
[First name],
It’s time to meet! We are pleased to announce that [Company name] will be taking part in the [Name of show] on [Date] at [Venue].
We’re really looking forward to meeting you, so you’re cordially invited to the show. All you need to do is register at this link 👇:
[Insert registration link].
We look forward to your participation 😉,
The [Company name] team.
#15 Reporting on campaign results
Subject: Impressive results!
Dear [First name],
We are delighted to share with you the results of our recent [name of campaign] campaign. Thanks to your support and commitment, the campaign was a great success and we would like to thank you for your contribution.
[Insert a brief introduction to the aim of the campaign]
We are proud to announce the following results:
[Insert the main achievements and key figures of the campaign].
Here are some of the outstanding achievements of our campaign:
[Result 1: Insert figures].
[Result 2: Click-through rate].
…
Thank you from the bottom of our hearts, because it’s thanks to your commitment that we’ve achieved these exceptional results.
[Company]
#16 Announcing updates
Subject: General terms and conditions of sale have changed 🪄
Your subscription will change…
In order to ensure the implementation of new features, your subscription will change from [old starting price] to [New price]. If you do not wish to continue at this rate, please unsubscribe using the link below.
[Insert link to unsubscribe].
If you wish to continue using our services, your new subscription will be debited on [Date].
The [Name of your company] team
Here’s an example from Crowdcube.
#17 Sample commercial email: Offering discounts or rewards
Subject: A small gesture for a big collaboration 🫱🏼🫲🏼
Dear [First name],
We are pleased to offer you a discount of [X%] on your next purchase. It’s the least we can do to thank you for being here 💓.
[Insert link with promo code applied].
Company name
#18 Send invitations to online training courses or workshops
Subject: Open this e-mail to take part in [Name of training course or workshop]
[First name],
We are organising a training course on :
[Theme 1]
[Theme 2]
You are cordially invited to join us to learn as much as you can about these topics. To register, click here 👇:
[Insert registration link].
The aim of this course is to [highlight the strengths of the course].
Here’s how it will work:
[Give the various dates and times of the courses].
See you soon,
[Your name]
In this example, you’re giving your target audience a lot of added value 🎯 but you’ll need it for later. You may decide to sell your complete training course. It’s all about attracting the customer’s curiosity to the point where they almost have no choice but to buy from you.
#19 Announce pre-order opportunities for a highly anticipated product
Subject: Fall in love with the latest [Name of product/service]
[First name],
At [Name of your company], we like to please our most loyal customers. That’s why we wanted to offer you the opportunity to pre-order our latest [product/service], which will be available on [Availability date].
[Insert your link with your CTA]
We look forward to seeing you soon,
[Name of your company]
#20 Offer discounts for subscription or service renewals
Subject: A small gift following your renewal…
Hello [First name]!
We’ve seen that you’ve decided to renew with us and that’s so cool. So we’ve decided to give you a little present to say thank you. Here’s 20% off your next subscription. Simply use the following code:
[Insert promo code].
Thank you from the [Name of your company] team.
#21 Launch a loyalty campaign with rewards for regular customers
Subject: Enjoy special rewards as a regular customer 💓
[Recipient first name],
At [your company name], we believe in the value of loyalty and would like to thank you for your continued loyalty to our brand 💓. It’s thanks to customers like you that we continue to thrive and improve every day.
We’re delighted to launch our brand new exclusive loyalty scheme, designed especially for you. And here’s how it works 👇:
[Insert brief explanation of programme benefits]
Every purchase you make brings you closer to higher levels of rewards.
You also get early access to new collections, private sales and other exclusive events.
[Insert images of your products/services].
Best regards,
[Name of your company]
#22 Inform about changes in opening hours
Subject: Daylight saving time ☀️
Dear [First name],
We are going to change our opening hours to adapt to the summer heat 🌬️. You will be able to find [Name of your company] at these opening hours:
Tuesday to Saturday from 8am to 10am and from 4pm to 8pm.
We hope to see you soon 💓!
The [Name of your company] team.
#23 Advertising flash sales or private sales
Subject: Come and spend a very private moment…
From 14/08 to 27/08, private sales up to 50% off for our members [Name of your company].
[Call to action: “take advantage”].
[Insert images of your products].
#24 Send product recommendations based on the customer’s purchase history
Subject: Discover these nuggets specially selected for you, [Name of recipient]
At [Company name], we care about what our customers like. We recently noticed that you purchased [product/service] and we’re delighted that it lived up to expectations.
As a result, we’d like to introduce you to some products that may be of interest to you.
Here are our recos 👇:
[Insert an image of your product with a CTA]
[Insert a second product]
We’re confident these products will enhance your experience with us!
Thank you for your business,
The [Company name] team
#25 Propose solutions to problems encountered
Subject: Your solution for [Name of problem],
Dear [Customer name],
We have been informed that you are currently experiencing difficulties with [describe situation]. We understand how frustrating this can be, and are committed to helping you find a solution that works for you.
Having carefully considered your problem, we are pleased to offer the following solutions:
[Insert solution 1 in detail]
[Insert solution 2 in detail]
…
We understand that every situation is unique, which is why we are prepared to adapt these solutions to your specific needs. We invite you to send us your response by clicking on this link :
[Insert link to your website]
Best regards,
The [Company name] team
#26 Inform about product returns
Subject: Update regarding your product return
Dear [First name],
We are writing to update you on the status of your product return.
Our after-sales team has carefully inspected the product to ensure that it meets the return criteria. It has been approved and we will issue a refund of [amount] to the payment method you used for the original purchase. You should receive payment within [processing time] working days.
[If applicable, insert additional information about the refund process, return costs, etc.].
If you have any further questions or concerns, please do not hesitate to contact us. Our team is here to help you at any time.
Yours sincerely
[Company name]
#27 Commercial mail example: Announcing partnerships
Subject: One hell of a partnership!
We are delighted to announce an exciting new chapter in the history of [Name of your company]. We are pleased to inform you that we have recently entered into a strategic partnership with [Name of partner company], a recognised leader in [Insert area of expertise].
This partnership will strengthen our ability to offer you high-quality products/services and even more comprehensive solutions to meet your specific needs. We are convinced that this collaboration will bring many benefits!
The main implications of this partnership include :
[Insert key benefits of the partnership]
We look forward to sharing these benefits with you and continuing to serve you!
[Name of your company]
#28 Send survey invitations
Subject: Share your opinion 😃
Dear [First Name],
We’d love to hear your thoughts about your recent order from [Company Name]. Your ratings and comments will help us improve our service.
[Insert your call to action for your customer to vote].
Thank you and we look forward to seeing you again!
[Company name]
A small example once again 👇:
#29 Offer monthly or annual subscriptions
Subject: Discover our monthly and annual subscriptions
[First name],
We are delighted to announce the launch of our new subscription offers. They’re designed with you in mind! You can now take advantage of our products/services even more cost-effectively with our monthly boxes.
These offers are a practical and cost-effective way for you to access [product range].
As a subscriber, you’ll be part of our privileged community and have access to [Exclusive offers].
[Insert your CTA: Become a member now].
[Company]
Don’t forget that you can totally adapt the tone of your emails according to the type of customer or communication.
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Writing ✒️ an effective sales email requires a strategic and meticulous approach in order to turn your prospect into a customer.
Let’s go through a short list of what you need to do to write an effective sales email:
🎯 Know your target: the persona. We’re not going to say any more, you know how we feel about this crucial step. Targeting is not a stage that can be botched.
💘 Personalisation: Make sure you have a close relationship with your recipient. Use their first name.
👀 Clarity and conciseness: Be clear and concise in your message. Avoid long, complicated sentences. Use simple, understandable language.
🎨The design: You can use a professional and attractive design to make your email pleasant to look at. Make sure, of course, that the email is optimised for mobile devices.
🧪Testing and tracking: Before sending your email to your entire list, run tests to check the formatting, links and CTAs. Track the performance of your email to assess its effectiveness.
📏 Confidentiality rules: Include an unsubscribe link and make sure you protect your recipient’s data.
What should be included in a commercial email?
An effective commercial email must include several key elements to capture the recipient’s attention. It must arouse interest but also encourage action. Here are the essential elements to include in a sales email:
A catchy subject line: The subject of the email should be concise and attractive. This is to encourage the target audience to open the message 📩 . It should be clear, informative and arouse curiosity.
Personalised greeting: Use the recipient’s first name to create a more personal approach 💟 right from the start of the email.
Value proposition: Highlight the benefits of the product or service you are offering. Show how it can meet the recipient’s needs or solve their problems.
Information content: Provide specific details about the product, service or offer.
Call to action: Include a clear and compelling CTA that tells the recipient what action you want them to take. Use action verbs.
Signature: End the email with a professional signature including your first and last name or the name of your company. People need to know who you are.
Bonus items to include
You can also add :
➡️ An attractive image: If possible, you can include a relevant and attractive image to illustrate your offer or product. Make sure the image is optimised for display on mobile devices.
➡️ Link to landing page: If your CTA leads to a specific page on your website, make sure you include a direct and visible link to that page.
➡️ Unsubscribe option: You must comply with confidentiality and email marketing regulations by including an easily accessible unsubscribe link.
Conclusion of the Commercial Mail Example article
Turning prospects into customers couldn’t be easier: you just need to know how to use commercial email. In the course of this article, helping you to take your prospecting to the next level, we have seen :
What is a commercial mailing? ✅
29 examples of sales mail. ✅
How do you write an effective commercial email? ✅
What elements should be included in a sales email? ✅
What is the ideal tone for a commercial email? ✅
These examples can be applied in a B2B or B2C context, depending on your audience.
FAQ of the Sales email templates article
We’re coming to the end of this article about “sample commercial email” and we’ll soon have to say goodbye. However, as usual, we’ll leave you with a few ideas that may help you to perfect your knowledge of today’s subject!
Sales email templates: How do I start an email to a customer?
To begin an email to a customer in a professional way, you can use this introductory formula:
Dear [Customer first name],
This formula is commonly used to show consideration and respect for the recipient. By using the customer’s first name, you personalise the message and create a friendlier approach.
If you don’t know the customer’s first name, you can use :
Hello.
Dear customer.
Dear Sir/Madam.
These formulas will depend on the level of familiarity you have with the customer and the nature of the message you wish to convey. Here, it’s important to target the behaviour of your audience.
Sales email templates: How to write a good marketing email?
When you write an email, it’s often with the aim of acquiring new customers or building customer loyalty. To write a good marketing email, you first need to :
➡️ Target the right people and do some segmentation (don’t hesitate to segment to adapt your content).